Privacy policy

CREATZEE — Privacy Policy

Last Updated: November 1, 2025

We care about your privacy — and we’ll explain it like real humans.

This Privacy Policy covers what we collect, why we collect it, who we share it with, and your rights over your own info. By using our Store or Services, you agree to this Policy.

If anything here conflicts with our Terms, this page wins when it comes to personal data.

1. What We Collect

“Personal information” = anything that identifies you or could identify you.

We may collect:

  • Contact info: Name, shipping/billing address, email, phone

  • Payment info: Card/payment details (processed securely by Shopify + payment providers)

  • Account info: Login, settings, saved items

  • Order + activity data: What you click, save, buy, return

  • Device + usage data: IP, browser, cookies, app interactions

  • Messages: Support chats, emails, form entries

We do NOT knowingly collect data from minors. If we accidentally do, tell us and we’ll delete it.

2. How We Get It

We collect information:

  • From you (when you shop, create an account, contact support, etc.)

  • Automatically (cookies + analytics)

  • From Shopify + service providers (fulfillment, payments, ads, etc.)

  • From third-party partners (if you interact with us through social or ad platforms)

3. How We Use Your Info

We use your information to:

✅ Process + ship your orders
✅ Keep your account running smoothly
✅ Improve your shopping experience
✅ Keep things secure + fraud-free
✅ Communicate with you about orders + support
✅ Send marketing you can opt-out of anytime
✅ Comply with the law when required

We do not sell your personal data for cash — ever.

4. Who We Share It With

Only when needed — we share info with:

  • Shopify (store platform + payment infrastructure)

  • Trusted providers (shipping, payment processors, cloud storage, security tools, analytics)

  • Marketing + advertising partners (only if you opt-in or laws allow)

  • Legal authorities (if we’re required to)

If we ever merge/sell/transfer the business, your data goes with the business — still under this Policy.

5. Shopify Relationship

Our Store is powered by Shopify — that means Shopify also processes your data to run and improve their platform.

To understand how they handle your information:
→ Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy
→ Manage privacy requests: https://privacy.shopify.com/

6. Cookies + Tracking

We (and Shopify) use cookies to:

  • Keep your cart + login active

  • Remember your preferences

  • Understand site traffic

  • Show relevant ads

If you disable cookies — some features may stop behaving.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access your personal info

  • Request updates or corrections

  • Delete certain data

  • Download a copy of your data

  • Opt-out of targeted advertising + sharing where applicable

  • Unsubscribe from marketing messages anytime

We may need to confirm your identity before completing a request.
You can also appoint an authorized agent — with proof.

We will never punish you for exercising your rights.

8. Security + Retention

We protect your info — but no system is 100% hack-proof.
We keep your data only as long as needed to:

  • Fulfill orders + support

  • Meet legal obligations

  • Resolve disputes

  • Improve services

If you email us sensitive details… please don’t. Email isn’t a vault.

9. International Data Transfers

Because we use Shopify and other global tools, your info may be processed outside your home country — including the U.S., EEA, and UK.

We rely on approved legal protections for those transfers.

10. Third-Party Links

If you click a link that leads off our site — different rules apply.
We are not responsible for their privacy or content.

11. Changes to This Policy

We may update this Policy from time to time.
We’ll post the new version with an updated date.
Significant changes = you get notified as required by law.

12. Contact Us

Questions? Requests? Concerns?
We’ve got you.

📧 therealcreatzee@gmail.com
📍 CREATZEE HQ -218 Atkinson Avenue, Copperas Cove, TX 76522 USA

We respond — because that’s how grown businesses operate. ✅